Privacy Policy

. Introduction
This Privacy Policy explains how Live Entertainment Concert House (“we,” “our,” or “the Company”) collects, uses, stores, and protects personal information belonging to artists, customers, and business partners. By engaging with our services, attending our events, or partnering with us, you agree to the terms outlined in this Policy.

2. Information We Collect
We may collect the following types of personal information:

• Customer Information: Name, contact details, payment information, ticket purchase history, preferences, and any information submitted during registration or event participation
• Artist Information: Name, stage name, contact details, performance contracts, banking or payment information, promotional materials, and technical requirements
• Business & Partner Information: Organization details, contact information, billing details, and contractual documents
• Technical Data: Device information, IP addresses, browsing behavior on our website, and social media engagement
• Multimedia Content: Photos, videos, or recordings taken during events (with proper consent and usage rights)

3. How We Use Your Information
We use collected data for the following purposes:

• Managing ticket sales, bookings, and event registrations
• Facilitating artist contracts, performance schedules, and payments
• Sending event updates, promotions, or important notifications
• Ensuring venue safety, security, and legal compliance
• Marketing, advertising, and improving customer experience
• Maintaining business records and fulfilling contractual obligations

4. Sharing of Information
We may share personal information only when necessary and with proper safeguards:

• Service Providers: Ticketing platforms, payment processors, marketing agencies, and security teams
• Artists: For promotional activities, meet‑and‑greet sessions, or event coordination
• Business Partners: In cases of co‑hosted events or sponsorship agreements
• Legal Authorities: When required to comply with laws or protect safety
We do not sell or rent personal data to third parties.

5. Multimedia Usage
Photos, recordings, or video content taken during events may be used for promotional purposes, marketing campaigns, or archival documentation. Guests who do not wish to appear in such content may notify us before or during the event.

6. Data Protection and Security
We implement administrative, technical, and physical measures to safeguard personal information from unauthorized access, misuse, alteration, or loss. While we strive to protect all data, no method of transmission or storage is completely secure.

7. Data Retention
Personal information is retained only as long as necessary to fulfill event, legal, or business obligations. Data no longer required will be securely deleted.

8. Rights of Artists, Customers, and Partners
Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections or updates
• Delete or restrict the use of your data
• Withdraw consent for communications
• Opt out of marketing messages

Requests can be made through our contact information below.

9. Cookies and Tracking
We use cookies and similar technologies to improve website functionality and enhance user experience. Users may disable cookies through browser settings.

10. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. Any such data identified will be promptly removed.

11. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via our website or email.

12. Contact Information
For questions, concerns, or privacy requests, please contact:
• Email: info@liveconcertentertainment.com
• Phone: 773-273-0538
• Address: 1821 Walden office square, suit 400, Schaumburg, IL, 60173